1. Introduction
At Global Hospitality Retail, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website globalhospitalityretail.com, purchase products, or engage with our online education services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Credit card details and billing information.
- Account Information: Username and password for account creation.
- Usage Data: Information on how you interact with our website and services.
- Educational Data: Details related to your participation in our online education programs.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill orders for hospitality supplies.
- Provide access to and support for our online education programs.
- Communicate with you regarding your orders, account, or services.
- Improve our website and services based on user feedback and usage data.
- Comply with legal obligations and resolve disputes.
4. Sharing Your Information
We may share your personal information with:
- Service Providers: Third parties who assist in processing payments, delivering products, or providing educational content.
- Legal Authorities: When required by law or to protect our rights.
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of electronic transmission is 100% secure.
6. Your Rights
You have the right to:
- Access and correct your personal information.
- Request deletion of your personal information, subject to certain legal exceptions.
- Withdraw consent for the use of your personal information at any time.
To exercise these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. International Transfers
If you are located outside Australia, please be aware that your personal information may be transferred to and processed in Australia, where our servers are located. By using our services, you consent to this transfer.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@phoenixhospitalitygroup.com.au
Phone: 1300 409 920
Address: Shop 1/276/282 Sandgate Rd, Albion QLD 4010